Looking for quick, reliable info about First Bank? You’re in the right spot. We break down the latest offers, the best ways to use their digital platform, and what’s happening at branches across South Africa. No jargon, just straight‑forward advice you can act on today.
First Bank often rolls out limited‑time promotions to attract new customers. Right now they have a zero‑fee savings account for the first six months and a cash‑back boost on credit‑card purchases at selected retailers. If you already hold an account, check the mobile app – the bank pushes exclusive deals to existing clients, like reduced loan rates for home‑improvement projects.
Signing up is quick: download the First Bank app, fill out the e‑KYC form and verify your ID with a selfie. Within a day you’ll get a virtual card you can start using online. For those who prefer brick‑and‑mortar, the nearest branch can issue a physical debit card in under an hour.
The app does more than just show balances. You can set up automatic transfers to a savings goal, split bills with friends using the “Pay‑Split” feature, and even lock or unlock your card on the fly if you misplace it. These tools are free, but they work best when you keep the app updated – newer versions add security patches and smoother navigation.
Need help? The app includes a live‑chat bot that answers common questions within seconds. For anything more complex, the bot can route you to a human representative who’ll call you back during business hours. This hybrid support model saves time compared to the traditional call‑center queue.
Don’t forget to enable push notifications. They alert you to large transactions, low balances, and upcoming bill due dates. A simple “yes” can prevent overdraft fees and give you peace of mind.
While digital banking covers most needs, some services still require a visit. First Bank’s main branches in Johannesburg, Cape Town and Durban have dedicated desks for mortgage advice, wealth management and business accounts. Appointments are now bookable online, cutting down waiting time.
When you walk in, bring a valid ID, proof of address and any relevant documents (like payslips for a loan). The staff will run a quick check and you’ll be on your way within 30‑45 minutes for most services. For larger transactions, such as cash deposits over R50,000, the bank follows strict anti‑money‑laundering protocols – be ready for a brief interview.
Phishing scams target bank customers all the time. First Bank never asks for your PIN or password via email or SMS. If you receive a suspicious message, forward it to [email protected] and delete the original. Also, set a strong, unique password for the app and change it every six months.
Enable two‑factor authentication (2FA) in the app settings. You’ll receive a one‑time code on your phone each time you log in from a new device. This extra step blocks unauthorized access even if someone gets hold of your password.
From the latest promotions to digital tricks and branch tips, First Bank aims to keep your money secure and accessible. Bookmark this page, check back for updates, and use the advice here to get the most out of your banking experience.
